FAQ - Frequently Asked Questions

How to place an order?

1. You must first add the desired item to your cart. Under each item there is a button "Buy Now".
2. Then go to the basket and click "Checkout".
3. Fill in the required fields. E-mail address and name of the recipient of the order.
4. Fill in the shipping address.
5. Please check to ensure that your delivery information is correct and then click "Continue".
6. Choose a method of payment and delivery.
7. Click the "Continue" button below to finish.

Shipping and payment?

Orders are shipped every day except Saturday and Sunday.

You can track the package on 17track.net.

Suddenly something in the package was damaged, please provide a photo, we will send it again.

If the parcel is lost, make a statement in the ticket that the parcel is lost. We will investigate the case, and we will send the package again to you, or return a certain amount of the order to your account balance.

How would I realize you are not scammers?

We are an official store of Dragon Pharma and approved supplier of Kalpa Pharmaceuticals, 7Lab Pharm, Axiolabs, Sciroxx, British Dragon Pharma, Balkan Pharmaceuticals, SP Laboratories and many others, so on the off chance that you need you may check us at their official sites.

Dragon Pharma Official Store

British Dragon Pharma Approved Supplier

Axiolabs Approved Supplier

Sciroxx Approved Supplier

7Lab Pharm Approved Supplier

Kalpa Pharmaceuticals Approved Supplier

How and where do you deliver products displayed on your website?

We can send to anyplace in the World. You will get your items in a plain and careful packed box.

Is there a basic required sum limit?

DragonPharma.net is particularly for your agreeable and simple use, we don't have any base limit for your orders. All clients are allowed to buy anything they desire and in any sum they need. So please don't hesitate to submit your order, and we'll be happy to mind of the rest.

Would I be able to pay for my products with Credit Card?

No.

Do you ensure delivery?

Obviously we do, we are answerable for each order ever positioned. We ensure the reality of your ownership of the bought item. So, for example, if it doesn't come in 30 days after the package left the origin country, which is a normal date for the worldwide delivery, and 15 days for the USA domestic one, you need to contact us, and we'll reship it with no expense.

Is your package discreet enough, do you consider the possibility that the pack could be seized?

We take care very much of our security framework and the process of packing of the items is as discreet as could reasonably be expected, that is the reason of the successful delivery and customs passing is incredible.

In the situation an order is held onto customs, we ensure that we'll reship it after we saw the seizure letter from customs or FDA. Kindly contact our customer support team for assistance in this matter.

Do you offer USA domestic delivery?

At the moment we can offer USA domestic shipping only for the following brands: Ryzen Pharmaceuticals, Odin Pharma and Xeno Laboratories. Many customers want domestic products, so expect your order to be delayed, as the domestic stores could be overloaded.

When would I be able to see the normal appearance date of my order?

First, you have to be logged in, then on the right side of our website you can see the client menu, click on "Order History" and all the orders you've made are shown there, click on "More Info" next to the order number you need, and you'll see all the data about it, including an expected date.

Please note that during pandemic situation in the world with COVID-19 and winter holidays, there might be delays and your order might arrive later than expected, and we cannot control the process of how mail services are working during these periods.

Is a signature needed?

Indeed, the signature is required, on the grounds that we are delivering through regular air mail. In any case, you don't have to stress on this point, when you are asked to sign for a package this implies that it passed successfully customs. We are over 11 years on the marked and none of our clients haven't had any issues on this point, so we guarantee you, it is 100% safe.

What does mean semi-shipped order?

That implies that we've already processed your order, and it was split in a few packages, one or some have been already sent to you, the remainder of the order is as yet being prepared because it is being sent from another location(s), and will be dispatched within 48 hours after the first left.

Can I have a number/Do you provide tracking numbers? /Are the orders trackable?

We are utilizing distinctive mail services, the majority of the packs are trackable, however the information about tracking number is regularly not shown.

We are not showing tracking numbers for some packages due to security reasons, but we might provide it upon your request. Check your order's history for anticipated dates.

My order is late/How long I need to wait ?

It is typical that mail delays happen occasionally, as the mail service isn't steady.

The delays are typically not long but rather for the situation a major postponement happened, we'll need to request that you should wait as long as 30 days after the packages has left the origin country, you can track it here, and let us know toward the finish of this time period if the package hasn't showed up, after that you'll get additionally instructions.

When my cycle is finished, do I have to do something else to come off the steroids?

You have to make changes when falling off your steroid cycle. This incorporates diminishing your caloric admission and decreasing your exercise plan. You may likewise need to utilize anti-estrogens after certain steroid cycles to keep away from undesired results.

Are there undesirable results from steroids?

There are short and long undesirable effects from steroids. We unequivocally encourage you to get acknowledged and aware of all steroid side effects prior to beginning to utilize them. Smart use of anabolic steroids can keep you away from undesired side effects.